::: E-COMMERCE FOR RETAILERS

ITByte's Web-Based E-commerce System makes it easy to build an interactive and user-friendly storefront for all of your products. Not only do you get a storefront, you also get a state-of-the-art distribution center, linked electronically to all of the major carriers. This means you have one site that presents your products for sale, accepts orders, processes payments, interacts with a real-time inventory system, and provides you with a wide range of reports and activity data to run your business. All this, without HTML coding, technical skills, hardware to buy or software to install.

In addition to your customers having a user friendly place to shop, your internal staff has access to reports and activity data 24 hours a day, 7 days a week, from their Web browser! Best of all, it is easy to use, and easy to manage. And with the ITByte implementation plan, you can be up and running in days.

Here are some of the features of our on-line services:

• Browser-based store front and shopping cart methodology
• Keyword search capability
• User-ID and password security mechanism
• Repeat Customer Recognition
• Point and click? graphical user interface
• On-line help and tool tips for users
• Easily configured to the ?look and feel? of your site
• Graphical presentation of items offered
• Both summary and detail data displayed for each item
• Inventory integrated with the order entry system
• On-line real-time order entry
• Interactive consumer ordering process
• Available inventory shown on the order entry screen
• Inventory tracking and low stock notification
• Back-order processing options
• Credit card processing
• Order tracking
• Order acknowledgement
• Order status
• Shipping notification
• Shipment tracking (if available at carrier)
• 24-hour turnaround
• Returned goods processing
• Call Center integration for telephone ordering and customer care support
• Customized management and inventory reports 24 hours a day from your computer, on-line
• nd real-time
• Complete range of real time reports available on line in either Excel, Word, or PDF formats
• Technical support for set-up and administration
• Training and documentation